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  • Insurance guide
    • Insurance guide Health insurance can be overwhelming and confusing. Take the mystery out of health insurance with our helpful guide.
      • The ultimate roadmap to health Learn how you can navigate your way through the healthcare system to make the most of your insurance.
      • Put your health first Learn why prevention and health insurance coverage are important for overall health and wellness.
      • Understand your health coverage Learn what health insurance terms you should know and how much it may cost to get health care.
        • Helpful health insurance definitions Find more information about some of the more common health insurance terms.
        • Your insurance card or other document Learn how to identify important information on an example of what your insurance card may look like.
        • Questions for your insurance company Learn what questions you can ask that will help you understand your health insurance coverage.
      • How to find the right primary care provider Learn more about finding a primary care provider that is right for you and why it is important.
      • Be prepared for your health care visit Learn what essentials you should bring with you to make the most of your upcoming doctor’s visit.
      • Decide if a health care provider is right for you Learn how you can find a trusted provider and engage in your health care.
      • Next steps after your health care visit General advice for next steps after your doctor’s visit.
      • Balance billing Learn what balance billing is and what you can do if you get a surprise medical bill.
  • Preventive health
    • Preventive health Find information on connecting to primary healthcare and the preventive services that may be right for you.
      • Health first Get help figuring out what you can do to put your health first for a long and healthy life.
        • Recommended health services for adults Learn how adults can take advantage of healthcare services that may be available at no cost to you.
        • Recommended health services for women Learn how women can take advantage of healthcare services that may be available at no cost.
        • Recommended health services for infants Learn how you can take advantage of healthcare services that may be available to your infant at no cost to you.
        • Recommended health services for children Learn how you can take advantage of healthcare services that may be available to your child at no cost to you.
        • Recommended health services for teens Learn how you can take advantage of healthcare services that may be available to your teen at no cost to you.
      • What is preventive health? Find out why health insurance isn’t just for when you’re sick and learn how you can use your coverage to stay healthy.
  • Coverage parity
    • Coverage parity Learn how you can make the most out of the mental health and substance use disorder benefits in your health plan.
      • Know your mental health and substance use disorder benefits are protected Learn about the federal law that protects mental health and substance use disorder benefits in your health plan.
      • The Mental Health Parity and Addiction Equity Act of 2008 Learn just what the Mental Health Parity and Addiction Equity Act is and what it can do for you.
      • Where do I find my mental health and substance use disorder benefits? Find out where to look for information about mental health and substance use disorder benefits in your health plan.
        • Which mental health and substance use disorder benefits are covered by my plan? Learn where you can find the mental health and substance use disorder benefits that may be covered by your health plan.
        • What if my plan pays less for mental health and substance use disorder benefits? Learn how you can request information to see if your benefits are comparable.
        • Can my plan use utilization guidelines to decide which services must have preauthorization? Learn how you can get the utilization review guidelines that your health plan uses for preauthorization of services.
        • What if I need more information about how my plan requires preauthorizations? Find out what information to ask for when you want to make sure your health plan’s preauthorizations are applied comparably.
        • What if my mental health or substance use disorder claim is denied? Learn what your health plan must do when it denies your claim for mental health or substance use disorder benefits.
        • Can my insurance use a “fail first” policy to deny my claim? Learn how health plans can use “fail-first” policies and how you can make sure they’re applied comparably to your benefits.
      • Do I have the right to appeal a denied claim? Learn how you can appeal a denied claim to your health plan and how to request help if your appeal is denied.
      • How can I find out more about mental health and substance use disorder benefits? Learn where to go, who to talk to, what to ask for, and more about your mental health and substance use disorder benefits.
  • Mental health
    • Mental health Learn how behavioral health is a key part of a person’s overall health, development, and wellness.
      • Why do I need more information on mental health treatment and coverage? Learn more about how common mental health and substance use disorders are and how healthcare benefits may be available to help.
      • Mental health and wellness More people are reporting as mentally “not good”. Learn what benefits and resources are available to help.
      • Early warning signs of mental health problems Learn about early warning signs presented by you or someone you know that may be living with mental health problems.
      • Wellness Examine how wellness can improve your quality of life and how you can maintain a healthy lifestyle.
      • Opioid addiction Learn just how serious the opioid epidemic has become and how it has impacted our state.
      • Types of mental health and substance use disorder benefits that may be available Learn what types of mental health or substance use disorder benefits may be available to you and where to find more information.
      • Equality of coverage for mental health and substance use disorder benefits Read through examples of unequal health insurance coverage and some tips in spotting any in your health plan.
      • Insurance coverage for autism and autism-spectrum disorders Mississippi law requires certain insurance coverage for autism and autism-spectrum disorders. Learn what’s required and who’s covered.
        • What coverage does the law require for treatment of autism and autism-spectrum disorders? Learn how Mississippi requires coverage of your child’s autism or autism spectrum disorder treatment.
        • What treatment is covered under the laws? Learn more about how your child’s ABA therapy for autism and autism spectrum disorders should be covered.
        • What are the coverage limits? Find more information about limits that apply to the required coverage of your child’s autism or autism spectrum disorder benefits.
        • Does the Mississippi law requiring coverage apply to all plans? Learn which health insurance plans do not have to cover autism or autism spectrum disorder treatment.
  • Non-discrimination
    • Non-discrimination Find more information about non-discrimination in the design of essential health benefits in health insurance plans.
      • Common features of health insurance benefits Learn about some common features of health plan benefits and how these can be discriminatory.
      • Examples of discriminatory plans It’s hard to spot a discriminatory health plan. Learn how with examples of plans that discriminate.
  • Resources
    • Resources Find more resources on health insurance and healthcare benefits.
      • Insurance guide resources Access links where you can find more information that will help you better understand your health insurance.
      • Important information form The Mississippi Insurance Department’s fillable form helps you keep up with important details about your health insurance coverage.
      • Questions about parity for mental health and substance use disorder benefits Learn where you can find answers to your questions about parity for mental health and substance use disorder benefits.
      • Mental health and substance use disorder resources Find valuable resources for coping with, managing, and treating mental health and substance use disorders.
      • Autism parent resource center Visit the Autism Parent Resource Center for frequently asked questions and an easy guide to claims and the reimbursement process.
      • Non-discrimination resources Find more information about how to handle discriminatory health benefits, appeals, and grievances.
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      • Contact Contact the Mississippi Insurance Department if you have any questions or need any help.
      • Terms Find out the terms of service for your use of MIDhelps.
      • Privacy Policy This policy explains what information the Mississippi Insurance Department collects, why we collect it, and how we use it.
      • Accessibility statement Find out how we are committed to making MIDhelps as accessible as possible.
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  • Address: P.O. Box 79, Jackson, MS 39205
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  • Consumer Services: (601) 359-2453

This site was supported by Funding Opportunity Number PR-PRP-17-001 from the U.S. Department of Health & Human Services, Centers for Medicare & Medicaid Services. The contents provided are solely the responsibility of the authors and do not necessarily represent the official views of HHS or any of its agencies.

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